Policies

What is Included:

• Fresh drinking water
• Fresh fruit snack
• Professional Guide(s)
• Access to marina bathrooms and showers
• Cooler on board if you want to bring additional food or non-alcoholic beverages
• Mask, snorkel, and fins if needed

What’s NOT Included:

• Hotel pick-up and/or drop-off
• Towels, sunscreen, cameras
• SCUBA gear
• Gratuity (20% is recommended industry standard for amazing service)

Additional Information:

• The minimum age for diving and Discover SCUBA Diving is 10 years old.
• Children under 15 years of age must be accompanied an adult on the boat/at the beach during the excursion.
• All participants must be able to swim and float unassisted in the ocean.
• Payment in full is required upon booking with a valid credit card on file.
• Your reservation confirmation will be received within 48 hours of booking, subject to availability. At this point guests are NOT eligible for a refund.
  • Full refunds are made if cancellations are confirmed with at least 48 hours notice prior to reservation date. Contact us by phone or email to inquire about cancellation. Cancellations made with less than 48 hours notice and No-Shows will result in forfeiture of payment. Customers will receive a full refund or an opportunity to re-book on alternate date(s) in case of operator cancellation due to weather or other unforeseen circumstances.
• Minimum numbers apply to our boat excursions. (There is a possibility of cancellation after confirmation if there are not enough passengers to meet requirements. If this occurs, you will be given to option of an alternative date or a full refund.)
• All participants will be required to complete our dive and boat waivers prior to the excursion. SCUBA divers must present a certification card during check in (a physical card, photograph, or online application confirmation of certification are all accepted).
• We go diving rain or shine. In the event of extreme weather conditions, such as lightning or high winds, we will inform you of the cancellation and you will be given to option of an alternative date or a full refund.

IMPORTANT – Flying After Diving!

• For single dives within the no decompression limits, a minimum pre-flight surface interval of 18 hours is suggested.
• For repetitive dives and/or multi-day dives within the no decompression limits, a minimum pre-flight surface interval of 24 hours is suggested.